Submit an IT Support Desk Ticket

If you need help with your computer, software, password, SMARTBoard, phone, voicemail, speakers, etc., you must put in a support desk ticket to get help.  The image to the right shows all the types of IT problems that should be entered into the IT support website.  Don't just send an email to your site's tech support, all requests need to be placed in the online help desk.

Below are instructions on how to use the support system.

Mute Unwanted Email Chains

Sometimes people get a little carried away with "Reply All", and an important email announcement quickly becomes an email thread that you just don't want or need to see.  

Did you know you can "Mute" an email thread/chain in Gmail?  Muting means the future replies to this thread will not enter your "Inbox".  These emails aren't deleted or blocked, you can still find them and all future replies in your "All Mail" folder.  By muting these emails, you won't be bothered by all of the responses to the email.

Here's how I might use it....  an email was sent about a social event that I can not attend.  Soon, everyone on campus is replying to this email with what potluck items they are bringing.  I don't want to keep getting new messages for this thread in my inbox.  If I mute the email, I will still get the emails, but they won't show up in my inbox, instead, they will be automatically archived, and I can find them in my "All Mail" folder.  (Note:  You may want to check out your muted threads every once in a while, because sometimes people use the same thread to change the subject of the email.)

To mute an email, click on "More".  Then choose "Mute".  

Not Your Same Old Boring Google Slides

Are you bored with the choices you have for the Google Slides themes?  They just released some new ones (9/2/15), which is really exciting.  But sometimes you want something a little different.  Did you know you can create your own?  You can add your logo so it automatically appears on each slide, change the default font, size, and color, or even add your own background images.  So when you choose "new slide", it will already have all the right fonts, colors, images, etc. 

The directions below show how to edit your master which allows you to customize your slides layouts.

If you are not feeling too creative yourself, you can find some free to use slides templates that are not your same old boring Google Slides themes on Slides Carnival.  Slides Carnival has about 30 different themes to choose from, and they are frequently adding more.  They are free to use and include instructions on how to provide attribution to the creator.

Access District Wifi with Your Device

If you have your own personal laptop or device, and want to connect to the district wifi, please follow these instructions:

If your students would like to connect to wifi, here are instructions for them: